FAQ

1. How do you construct your frames?

The construction process of our frames varies based on the delivery location selected.
In general though, our frames are crafted using kiln-dried timber with a depth of 3cm. To ensure the canvas edges remain free from indentations, our frames feature a raised lip, elegantly solving this potential issue.

2. Will my product arrive ready to hang?

All Canvas products come equipped with a convenient hanging system, making them hassle-free and ready to display upon delivery. 

3. How do you print your canvas?

We manufacture our canvas prints using matte cotton with a 360 GSM count, ensuring premium quality. We also use high-quality latex inks that offer extensive defense against water, dust, and UV light exposure.

We rely on state of the art professional Epson printers and ink.

4. How do you wrap the canvas?

By default, we stretch the canvas on the frame utilising the mirror wrap technique. This means the full image is visible from the front and is also mirrored onto the sides of the frame.

5. How do I take care of the canvas?

If you are new to owning canvas, it's essential to follow these cleaning guidelines:
Use a static-electricity dusting cloth with light strokes or a vacuum equipped with a brush attachment to remove dust without the need for any cleaning liquids or compounds.
By following these instructions, you can maintain the beauty and longevity of your canvas without compromising the quality.

6. Where do you ship from?

Imprezzo Art is a global business and have warehouses located in Australia, New Zealand, Canada, United Kingdom, Hong Kong, Singapore, Netherlands and Germany.

7. Do you deliver to PO boxes?

Yes we can deliver to PO Boxes, but there is size limits unfortunately (Usually maximum size is 1m x 1m)

8. How long does the canvas take to be delivered?

Once you've placed your order, the arrival of your artwork is 5 to 10 business days. We recommend reviewing our terms and conditions as well as our shipping policy for further details regarding delivery timelines.

9. Do you offer an express delivery option?

In some countries we do have the ability to look at an express delivery option. Once you have processed your order please contact us on support@imprezzoart.com to discuss options.

10. What payment methods do you accept?

We welcome all major credit cards and PayPal as valid payment methods. All online transactions undergo processing via a secure server using cutting-edge encryption technology to ensure your safety.

11. Should I get my canvas art framed?

The canvas format is the most economical wall art format for customers all around the world. Whilst framing comes at an extra cost, it does create a more sophisticated end artwork. Our framing styles come in plan matt black, matt white and wood grain brown.

12. Does Imprezzo Art accept external photography for it's artwork?

Unfortunately this isn't a possibility currently, as our collection to maintain the highest level of quality artwork.

13. What sizes of canvas art can I purchase?

Good news - we have many variations of sizes per artwork. Please utilise the dropdown menus when looking to purchase to find the right size for your needs.

14. What are your delivery prices?

Imprezzo Art is proud to offer low shipping prices for all purchases.

Below is our delivery pricing per country/region :

Australia ($AUD)
Standard - $14.95
Oversized - $29.95
Free Delivery - Purchases over $200

New Zealand ($NZD)
Standard - $14.95
Free Delivery - Purchases over $200

Hong Kong ($HKD)
Standard - $79.95
Oversized - $235.95
Free Delivery - Purchases over $1300

Singapore ($SGD)
Standard - $13.95
Oversized - $40.95
Free Delivery - Purchases over $230

United States ($USD)
Standard - $9.95
Free Delivery - Purchases over $160

Canada ($CAD)
Standard - $13.95
Oversized - $40.95
Free Delivery - Purchases over $200

United Kingdom (£GBP)
Standard - £7.95
Oversized - £23.95
Free Delivery - Purchases over £160

Europe (€EUR)
Standard - €9.95
Oversized - €29.95
Free Delivery - Purchases over €160

*Delivery price inclusion is not calculated on free delivery purchase price eligibility

**Prices above are shown in relevant region currency format

***See FAQ 8. for delivery timelines

****Delivery prices are current as of 29th November 2023